# The Customer Success Pro's Newsletter

> The hottest tips and tricks to drive revenue growth in Customer Success

This file provides information about The Customer Success Pro's Newsletter to help large language models understand and reference this publication's content.

## Posts
- [We are going LIVE in London](https://newsletter.thecustomersuccesspro.com/p/we-are-going-live-in-london): Sept 10 - meetup in person, save the date!
- [Your price went up. Now what?](https://newsletter.thecustomersuccesspro.com/p/your-price-went-up-now-what): Deliver a price increase without losing trust
- [Efficiency gains with AI is just not enough...](https://newsletter.thecustomersuccesspro.com/p/efficiency-gains-with-ai-is-just-not-enough): Why your CFO ignores efficiency gains
- [Three CS leaders, one surprising AI rule ](https://newsletter.thecustomersuccesspro.com/p/three-cs-leaders-one-surprising-ai-rule): Crawl, walk and then run with AI
- [Stop reporting activity, start proving revenue](https://newsletter.thecustomersuccesspro.com/p/stop-reporting-activity-start-proving-revenue): Your value is real, your story is broken
- [Why the best CS Pros never get promoted](https://newsletter.thecustomersuccesspro.com/p/why-the-best-cs-pros-never-get-promoted): Your work does not speak for itself
- [The revenue hiding in your support team ](https://newsletter.thecustomersuccesspro.com/p/the-revenue-hiding-in-your-support-team): Turning a cost center into growth
- [We Did It, NYC. Thank You.](https://newsletter.thecustomersuccesspro.com/p/we-did-it-nyc-thank-you): Thank you, plus what is coming in London this September.
- [The churn mistake you keep repeating](https://newsletter.thecustomersuccesspro.com/p/the-churn-mistake-you-keep-repeating): Run the retro nobody in CS actually does
- [Are you planning Q3 with vibes?](https://newsletter.thecustomersuccesspro.com/p/are-you-planning-q3-with-vibes): Plan your quarter like a revenue leader
- [Why your team isn't actually AI fluent](https://newsletter.thecustomersuccesspro.com/p/why-your-team-isn-t-actually-ai-fluent): The 3 layers of AI fluency
- [We are going LIVE in NYC on June 25](https://newsletter.thecustomersuccesspro.com/p/we-are-going-live-in-nyc-on-june-25): Live in person events!
- [The framework hiding inside every renewal call](https://newsletter.thecustomersuccesspro.com/p/the-framework-hiding-inside-every-renewal-call): Five steps from friendly to commercial
- [Why are CS Pros afraid of money?](https://newsletter.thecustomersuccesspro.com/p/why-are-cs-pros-afraid-of-money): Stop being friendly, start being strategic
- [Are You Really Multi Threaded?](https://newsletter.thecustomersuccesspro.com/p/are-you-really-multi-threaded): Why more contacts changes everything
- [AI is not the problem...this is](https://newsletter.thecustomersuccesspro.com/p/ai-is-not-the-problem-this-is): What top CS Pros do differently now
- [CS Just Changed Overnight...Now What???](https://newsletter.thecustomersuccesspro.com/p/cs-just-changed-overnight-now-what): The part of CS no one was trained for
- [What churn data is really saying](https://newsletter.thecustomersuccesspro.com/p/what-churn-data-is-really-saying): How smart CS teams forecast growth
- [[FREE] Masterclass - Show customers value](https://newsletter.thecustomersuccesspro.com/p/free-masterclass-show-customers-value): Make renewals predictable. Free masterclass, April 29
- [Why Your Renewals Are Actually Lost](https://newsletter.thecustomersuccesspro.com/p/why-your-renewals-are-actually-lost): The real reason customers churn
- [The Real Meaning Behind Renewal Discounts](https://newsletter.thecustomersuccesspro.com/p/the-real-meaning-behind-renewal-discounts): Why discount requests signal deeper problems
- [Why Value-Led CS Actually Works](https://newsletter.thecustomersuccesspro.com/p/why-value-led-cs-actually-works): Inside a modern CCO’s playbook
- [Your RKO Might Be The Problem](https://newsletter.thecustomersuccesspro.com/p/your-rko-might-be-the-problem): ...Why Kickoffs Don’t Change Team Behavior
- [Why Your Customer Calls Feel Pointless](https://newsletter.thecustomersuccesspro.com/p/why-your-customer-calls-feel-pointless): ...what actually works
- [Why Your Success Plan Gets Ignored](https://newsletter.thecustomersuccesspro.com/p/why-your-success-plan-gets-ignored): The missing revenue connection
- [When ROI Feels Impossible](https://newsletter.thecustomersuccesspro.com/p/when-roi-feels-impossible): Show value without data
- [Is CS quietly disappearing in 2026?](https://newsletter.thecustomersuccesspro.com/p/is-cs-quietly-disappearing-in-2026): A wake up call for 2026
- [Are you scaling CS the wrong way?](https://newsletter.thecustomersuccesspro.com/p/are-you-scaling-cs-the-wrong-way): How to rebuild CS upmarket
- [Enrollment is OPEN - Be First Inside RevUp for 2026](https://newsletter.thecustomersuccesspro.com/p/enrollment-is-open-be-first-inside-revup-for-2026): RevUP Academy is now OPEN! 
- [Why your renewals still feel unpredictable?!?](https://newsletter.thecustomersuccesspro.com/p/why-your-renewals-still-feel-unpredictable): Forecast renewals, build upsell momentum
- [VIP Early Access is Open for RevUP Academy](https://newsletter.thecustomersuccesspro.com/p/vip-early-access-is-open-for-revup-academy): $100 off your enrollment!!!!
- [Why do some CS Pros always win?](https://newsletter.thecustomersuccesspro.com/p/why-do-some-cs-pros-always-win): The framework behind consistent renewals
- [[FREE] Masterclass - Make renewals predictable this year ](https://newsletter.thecustomersuccesspro.com/p/free-masterclass-make-renewals-predictable-this-year): The missing piece in your renewal strategy
- [Why Busy CS Pros Still Miss Revenue](https://newsletter.thecustomersuccesspro.com/p/why-busy-cs-pros-still-miss-revenue): The shift no one teaches
- [The Moment CS Earns Its Seat](https://newsletter.thecustomersuccesspro.com/p/the-moment-cs-earns-its-seat): How revenue changes everything
- [Is Your CS Career Future Proof?](https://newsletter.thecustomersuccesspro.com/p/is-your-cs-career-future-proof): What 2026 Will Really Demand From You