[FREE] Masterclass - Make renewals predictable this year

Hey CS Pro,

I am SO excited to let you know that we are bringing back our FREE Masterclasses in 2026!

I polled the CS Pro community, and you all wanted one clear topic covered in our next masterclass, which was….

“Articulate value to customers for renewals”

And the time has come….

If the end of 2025 was a rush to hit last-minute renewal pressure, awkward value conversations, and accounts that slipped because customers could not clearly see the impact, this is for you.

Renewals should not feel stressful, rushed, or reactive.

Yet for most CS Pros, they still do.

Not because you are not working hard, but because customers are not connecting your work to THEIR business outcomes.

That is exactly what this brand new 2026 masterclass is designed to fix.

THE CS REVENUE FRAMEWORK
The 3 Step Value System for Renewals and Revenue Conversations

In this free live session, I will walk you through the exact framework I use to help CS Pros move from check in calls to outcome led conversations that customers actually value.

In this masterclass, you will learn how to:

• Shift from activity driven check ins to outcome focused conversations

• Clearly show value in every customer interaction, even without a perfect product

• Build momentum toward renewals and expansion instead of scrambling at the last minute

This framework is the foundation for predictable renewals, stronger customer relationships, and hitting your KPIs with confidence as you start the new year.

If you are done hoping renewals work out and ready to take control of your numbers, this is the closest thing to a guarantee you can give yourself in 2026.

Come join us LIVE:
⏰ Wednesday, January 28th
10am PT | 1pm ET | 6pm UK

🔗 Save your spot now: thecustomersuccesspro.com/masterclass

Spots are limited, and this is a live session, so make sure you register early.

See you live,

Anika