The Customer Success Pro's Newsletter

Must-Have Tools in CS

Save Time, Stress Less, and Make Your Life Easier as a CS Pro!

Good vs. Great CS

Unlock Big Wins with Small Shifts

Mastering Growth Metrics with Jay Nathan

How to Drive Growth through Strategic CS Metrics

👻 Don’t Get Ghosted: 10 Tricks to Bring Your Customers Back from the Dead!

Secrets to Stop Customer Ghosting and Keep Connections Alive

1 Brutal Truth Every CS Pro Needs to Hear

It might sting, but it could save your 2025.

Unemployment Doesn’t Define You: Here’s Why You’re Still Worthy

Feeling lost in today’s job market? Here’s how to turn a tough moment into your greatest comeback.

Set Yourself Up for 2025 Success Now

How to get ahead with annual planning, even during Q4

How to Get Promoted into an Enterprise CSM with Caly Agar

It has nothing to do with hitting your KPIs...

How to 10x Your Career Success (3 Simple Steps)

✅ Set yourself up for a productive end of year

It is the best time of year to accomplish your todo list and end the year strong!

FREE Live Masterclass - Drive Revenue and Showcase Customer Value

Learn the 7-step formula to show value to your customers & increase revenue.

Using AI in Your Daily Customer Success Routine with Alex Turkovic