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Are your customers quietly planning to churn?

Are your customers quietly planning to churn?

Fix your first 90 days now

Anika Zubair
Anika Zubair
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Strategic CS isn’t a title, it’s a mindset

Strategic CS isn’t a title, it’s a mindset

Think bigger than product adoption

Anika Zubair
Anika Zubair
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Revenue is YOUR number too (and here’s why)

Revenue is YOUR number too (and here’s why)

Stop firefighting and start building a revenue strategy that works

Anika Zubair
Anika Zubair
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What to say when your product roadmap is late

What to say when your product roadmap is late

Handle delays with confidence

Anika Zubair
Anika Zubair
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Why great CSMs fail as CS leaders

Why great CSMs fail as CS leaders

Stop managing, start multiplying

Anika Zubair
Anika Zubair
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Are you the only one fighting for the customer?

Are you the only one fighting for the customer?

Shift into company-wide success

Anika Zubair
Anika Zubair
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From Customer Service to Success... What’s the Secret?

From Customer Service to Success... What’s the Secret?

Unlock growth hiding in support

Anika Zubair
Anika Zubair
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This CS skill closes renewals

This CS skill closes renewals

Turn silence into your superpower

Anika Zubair
Anika Zubair
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Still letting your calendar run you?

Still letting your calendar run you?

Stop firefighting, start planning better

Anika Zubair
Anika Zubair
NewsletterNewsletter
Are your customers getting value fast enough?

Are your customers getting value fast enough?

Time to Value = Retention Rocket Fuel

Anika Zubair
Anika Zubair
PodcastPodcast
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You’re segmenting wrong (and it’s costing you)

You’re segmenting wrong (and it’s costing you)

Segmentation that actually drives results

Anika Zubair
Anika Zubair
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Are you negotiating against yourself?

Are you negotiating against yourself?

The CS skill no one teaches

Anika Zubair
Anika Zubair