It has nothing to do with hitting your KPIs...
In this episode, we discuss the importance of leading with value in customer success to drive revenue growth.
In this episode, we chat about strategies for driving and growing customer retention at scale
How to become a Strategic Customer Success Manager with Erika Villarreal
Kristi Faltorusso - Customer Success Career Path to the C-Suite
Psychological Mindset Shift from Reactive to Proactive Customer Success with Rachel Provan