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Oliver Buchannon
Anika Zubair

Helping CS Pros become Revenue Rockstars

TCSP Live

We Did It, NYC. Thank You.

Jun 26, 2026

•

1 min read

We Did It, NYC. Thank You.

Thank you, plus what is coming in London this September.

Anika Zubair
Anika Zubair

TCSP Newsletter

The churn mistake you keep repeating

Jun 24, 2026

•

3 min read

The churn mistake you keep repeating

Run the retro nobody in CS actually does

Anika Zubair
Anika Zubair

TCSP Newsletter

Are you planning Q3 with vibes?

Jun 17, 2026

•

3 min read

Are you planning Q3 with vibes?

Plan your quarter like a revenue leader

Anika Zubair
Anika Zubair

Podcast

+1

Why your team isn't actually AI fluent

Jun 10, 2026

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4 min read

Why your team isn't actually AI fluent

The 3 layers of AI fluency

Anika Zubair
Anika Zubair

TCSP Live

We are going LIVE in NYC on June 25

Jun 8, 2026

•

1 min read

We are going LIVE in NYC on June 25

Live in person events!

Anika Zubair
Anika Zubair

TCSP Newsletter

The framework hiding inside every renewal call

Jun 3, 2026

•

3 min read

The framework hiding inside every renewal call

Five steps from friendly to commercial

Anika Zubair
Anika Zubair

TCSP Newsletter

Why are CS Pros afraid of money?

May 27, 2026

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3 min read

Why are CS Pros afraid of money?

Stop being friendly, start being strategic

Anika Zubair
Anika Zubair

TCSP Newsletter

Are You Really Multi Threaded?

May 20, 2026

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4 min read

Are You Really Multi Threaded?

Why more contacts changes everything

Anika Zubair
Anika Zubair

TCSP Newsletter

AI is not the problem...this is

May 13, 2026

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3 min read

AI is not the problem...this is

What top CS Pros do differently now

Anika Zubair
Anika Zubair

TCSP Newsletter

CS Just Changed Overnight...Now What???

Apr 22, 2026

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3 min read

CS Just Changed Overnight...Now What???

The part of CS no one was trained for

Anika Zubair
Anika Zubair

Podcast

+1

What churn data is really saying

Apr 15, 2026

•

8 min read

What churn data is really saying

How smart CS teams forecast growth

Anika Zubair
Anika Zubair
[FREE] Masterclass - Show customers value

Apr 13, 2026

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3 min read

[FREE] Masterclass - Show customers value

Make renewals predictable. Free masterclass, April 29

Anika Zubair
Anika Zubair

TCSP Newsletter

Why Your Renewals Are Actually Lost

Apr 8, 2026

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8 min read

Why Your Renewals Are Actually Lost

The real reason customers churn

Anika Zubair
Anika Zubair

TCSP Newsletter

The Real Meaning Behind Renewal Discounts

Apr 1, 2026

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7 min read

The Real Meaning Behind Renewal Discounts

Why discount requests signal deeper problems

Anika Zubair
Anika Zubair

Podcast

+1

Why Value-Led CS Actually Works

Mar 25, 2026

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6 min read

Why Value-Led CS Actually Works

Inside a modern CCO’s playbook

Anika Zubair
Anika Zubair

TCSP Newsletter

Your RKO Might Be The Problem

Mar 18, 2026

•

7 min read

Your RKO Might Be The Problem

...Why Kickoffs Don’t Change Team Behavior

Anika Zubair
Anika Zubair

TCSP Newsletter

Why Your Customer Calls Feel Pointless

Mar 11, 2026

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6 min read

Why Your Customer Calls Feel Pointless

...what actually works

Anika Zubair
Anika Zubair

TCSP Newsletter

Why Your Success Plan Gets Ignored

Mar 4, 2026

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8 min read

Why Your Success Plan Gets Ignored

The missing revenue connection

Anika Zubair
Anika Zubair

Podcast

+1

When ROI Feels Impossible

Feb 25, 2026

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7 min read

When ROI Feels Impossible

Show value without data

Anika Zubair
Anika Zubair

TCSP Newsletter

Is CS quietly disappearing in 2026?

Feb 18, 2026

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7 min read

Is CS quietly disappearing in 2026?

A wake up call for 2026

Anika Zubair
Anika Zubair

Podcast

+1

Are you scaling CS the wrong way?

Feb 11, 2026

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9 min read

Are you scaling CS the wrong way?

How to rebuild CS upmarket

Anika Zubair
Anika Zubair
Enrollment is OPEN - Be First Inside RevUp for 2026

Jan 29, 2026

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2 min read

Enrollment is OPEN - Be First Inside RevUp for 2026

RevUP Academy is now OPEN!

Anika Zubair
Anika Zubair

Podcast

+1

Why your renewals still feel unpredictable?!?

Jan 28, 2026

•

9 min read

Why your renewals still feel unpredictable?!?

Forecast renewals, build upsell momentum

Anika Zubair
Anika Zubair
VIP Early Access is Open for RevUP Academy

Jan 26, 2026

•

3 min read

VIP Early Access is Open for RevUP Academy

$100 off your enrollment!!!!

Anika Zubair
Anika Zubair
Why do some CS Pros always win?

Jan 21, 2026

•

8 min read

Why do some CS Pros always win?

The framework behind consistent renewals

Anika Zubair
Anika Zubair
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