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PodcastPodcast
Driving Customer Retention and Customer Growth at Scale

Driving Customer Retention and Customer Growth at Scale

In this episode, we chat about strategies for driving and growing customer retention at scale

Anika Zubair
Anika Zubair
CSM RevUP AcademyCSM RevUP Academy
FREE Live Training - CSM RevUP Masterclass

FREE Live Training - CSM RevUP Masterclass

Learn the 3-step formula to show value to your customers & increase revenue.

Anika Zubair
Anika Zubair
How to get hired in customer success in a tough job market

How to get hired in customer success in a tough job market

How to get hired in customer success in a tough job market

PodcastPodcast
How to become a Strategic Customer Success Manager

How to become a Strategic Customer Success Manager

How to become a Strategic Customer Success Manager with Erika Villarreal

PodcastPodcast
Customer Success Career Path to the C-Suite with Kristi Faltorusso

Customer Success Career Path to the C-Suite with Kristi Faltorusso

Kristi Faltorusso - Customer Success Career Path to the C-Suite

PodcastPodcast
Reactive to Proactive Customer Success - The Customer Success Pro Podcast

Reactive to Proactive Customer Success - The Customer Success Pro Podcast

Psychological Mindset Shift from Reactive to Proactive Customer Success with Rachel Provan

NewsletterNewsletter
🎙️The Customer Success Pro Podcast

🎙️The Customer Success Pro Podcast

The same voice, just a new podcast.

NewsletterNewsletter
😱Conquer the Sunday Scaries: 5 Strategies for CS Pros

😱Conquer the Sunday Scaries: 5 Strategies for CS Pros

Here are the top 5 ways you can battle sunday scaries as a CSM

Anika Zubair
Anika Zubair
CSM RevUP AcademyCSM RevUP Academy
Free Guide to Help YOU Unlock Revenue in a QBR

Free Guide to Help YOU Unlock Revenue in a QBR

Business reviews can be tough, but getting an upsell out of a QBR is even harder. As a CSM, hitting NRR and GRR numbers can be a challenge.

Anika Zubair
Anika Zubair
NewsletterNewsletter
Rethinking Customer Success in 2024

Rethinking Customer Success in 2024

The tides are changing for Customer Success.

Anika Zubair
Anika Zubair
NewsletterNewsletter
🔓 Maximizing Success: Unlocking Revenue Potential as a CS Pro

🔓 Maximizing Success: Unlocking Revenue Potential as a CS Pro

As a customer success pro it is critical to unlock the revenue potential in your clients by focusing on customer outcomes.

Anika Zubair
Anika Zubair
NewsletterNewsletter
Are you using your time wisely as a CSM?

Are you using your time wisely as a CSM?

Time management is the hardest thing to manage as a CSM, it is important that you find a balance between customer calls, internal meetings, admin, etc.

Anika Zubair
Anika Zubair
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